CUSTOMER SUPPORT

Drew came to Cemen Tech in March of 2018 with parts experience and a mechanical background from growing up on a ranch and working for multiple Co-ops. He has a Business degree from Northeast Community College in Norfolk, Nebraska. His mechanical experience with trucks and machinery play a role in him diagnosing service problems and ordering parts for customers. When not at work, Drew likes to coach middle school football for a local school, watch college football and do carpentry projects.

Jim started at Cemen Tech in 2012 with a service and manufacturing background and has an Associate Arts degree from Des Moines Area Community College. His on going training and experience in the service and repair of volumetric mixers has helped Jim become an excellent resource for our customers. When Jim is not working he enjoys working on his hobby farm.

John joined Cemen Tech in 2021 with a customer service and manufacturing background. He worked for an aerospace company in Des Moines for 5 years as a lead machinist and tech after being in management for a local restaurant in western Iowa for years prior. His experience in lean manufacturing and customer care allows him to diagnose issues and find solutions while providing grade A customer service. Outside of work, John enjoys spending time with his fiancé and son while being an avid sports fanatic.

Tyler joined Cemen Tech in the fall of 2016 as a member of the Customer Support team. Married 35 years, Tyler grew up on a ranch in the mountains of Colorado and moved back to Iowa to work with his father turning a family farm into a housing development near Des Moines. He enjoys traveling to customer sites doing start ups and education about volumetric mixers.

TJ joined Cemen Tech in September 2018 as the Truck Management Specialist. After high school studied at Des Moines Area Community College and then spent 8 years working in the semi-truck industry. His knowledge of trucks has helped streamline our mounting processes and allowed us to enter into previously untapped markets. Outside of work TJ enjoys, cooking, time with family and anything with an engine.

Dan joined Cemen Tech in November 2022, bringing commercial fleet rental / lease and parts management experience in the trucking and automotive industry since 1997. He has a BS in Marketing Management from Iowa State University. His experience allows him to provide truck management customer service and transportation logistics support to our production team, dealer network and customers in the field nationwide. Outside of work, Dan enjoys golfing, biking, traveling and family activities with his wife and grandchildren.  

Ryan joined Cemen Tech in August 2020 as a Regional Dealer Support Manager. He brings more than 20 years of experience from previous roles throughout the volumetric mixer industry. These roles ranged from operator to general manager, working with contractors and Departments of Transportation alike. Originally from California, he now resides in Middle Tennessee, where he enjoys spending time with his wife, Corie, and their three children, Parker, Morgan, and Brody.

Jordan Leach joined Cemen Tech in June 2021. Before, he spent nine years as a diesel mechanic and recruiter with the United States Army. Along with attaining the rank of Staff Sergeant, he has experience troubleshooting, servicing, and ordering parts for equipment. Outside of work, Jordan enjoys watching football, hunting, fishing, and spending time with family.

Jermyn joined Cemen Tech in June 2022. Previously, he had spent seven years as a reconnaissance infantryman, and recruiter with the United States Army. Outside of work, Jermyn enjoys spending time with his wife and children, watching football, lifting weights, hunting and fishing.

Nelson came to Cemen Tech in 2020 with a technical support and repair background. He has a degree from Ohio technical college as a master technician. Nelson has 35 years experience in the field ranging from hydraulics to electrical which allows him to better understand and assist our customers with their volumetric mixers. Outside of work he enjoys cooking watching sports and rebuilding older vehicles.

Phil started at Cemen Tech in 2018. Previously, he served in the Army for 28 years. Outside of work, Phil is a master technician for Harley Davidson and likes to work on Harleys at home in his spare time. He also enjoys hiking the mountains in Georgia.