CUSTOMER SUPPORT

Cemen Tech’s Support Team is comprised of some of the most knowledgeable men in the volumetric mixing industry. Our team has over 100 years’ experience between them. In addition to having an experienced team, Cemen Tech and their worldwide network of Authorized Dealers have the largest parts inventory in the industry. If you have a problem with your mixer, our helpful, knowledgeable staff is available to get your mixer back up and running as quickly as possible.

SUPPORT TEAM

Drew Bryant

Parts Specialist

Drew came to Cemen Tech in March of 2018 with parts experience and a mechanical background from growing up on a ranch and working for multiple Co-ops. He has a Business degree from Northeast Community College in Norfolk, Nebraska. His mechanical experience with trucks and machinery play a role in him diagnosing service problems and ordering parts for customers. When not at work, Drew likes to coach middle school football for a local school, watch college football and do carpentry projects.

Debbie Schuster

Bilingual Parts Specialist

Debbie joined Cemen Tech in August 2017. She speaks Spanish and has studied at DMACC, Upper Iowa University, Solexico Schools and The Spanish Experience Center in Mexico. She has an Export Certification from US Commercial Services and Iowa District Export Council. Debbie brings extensive experience in Customer Service, Training, Exporting and Logistics. In her spare time she enjoys traveling, studying foreign languages, and spending time with family and friends.

Kevin Smith

Senior Field Technician

Kevin came to Cemen Tech in 2002 with background in Prosthetic and Orthotic manufacturing and truck and farm equipment repair. He also attended William Penn University for year before entering the workforce. His strong customer service history allows him to work with customers handling any parts or service questions that arise. Kevin and his wife Janet also farm in south central Iowa raising purebred Salers cattle that have garnered several awards in the show ring.  The small country church he attends also gets a lot of his spare time keeping things repaired.

Jim Bishop

Service Technician

Jim started at Cemen Tech in 2012 with a service and manufacturing background and has an Associate Arts degree from Des Moines Area Community College. His on going training and experience in the service and repair of volumetric mixers has helped Jim become an excellent resource for our customers. When Jim is not working he enjoys working on his hobby farm.

Tyler Iversen

Service Technician

Tyler joined Cemen Tech in the fall of 2016 as a member of the Customer Support team. Married 35 years, Tyler grew up on a ranch in the mountains of Colorado and moved back to Iowa to work with his father turning a family farm into a housing development near Des Moines. He enjoys traveling to customer sites doing start ups and education about volumetric mixers. 

TJ George

Truck Management Specialist

TJ joined Cemen Tech in September 2018 as the Truck Management Specialist. After high school studied at Des Moines Area Community College and then spent 8 years working in the semi-truck industry. His knowledge of trucks has helped streamline our mounting processes and allowed us to enter into previously untapped markets. Outside of work TJ enjoys, cooking, time with family and anything with an engine.

Tony Hood

Regional Dealer Support Manager

Tony joined the Cemen Tech team in 2019. After high school Tony served in the army from 2007 -2012 and prior to Cemen Tech worked for other OEM manufactures in parts, service, and customer support positions. His experience benefits both the Cemen Tech team and customer experience. In Tony’s free time he enjoys hunting, riding motorcycles, and enjoying time with friends and family.

Ryan Clark

Regional Dealer Support Manager

Ryan joined Cemen Tech in August 2020 as a Regional Dealer Support Manager. He brings more than 20 years of experience from previous roles throughout the volumetric mixer industry. These roles ranged from operator to general manager, working with contractors and Departments of Transportation alike. Originally from California, he now resides in Middle Tennessee, where he enjoys spending time with his wife, Corie, and their three children, Parker, Morgan, and Brody.

Michael Peterson

Regional Dealer Support Manager

Michael Peterson joined Cemen Tech in 2019 as a Regional Dealer Support Manager. From 2000 to 2011, he served as a Staff Sergeant in the U.S. Army with three combat deployments in Iraq. Following his military service, Michael worked as a traveling mechanic with Nordco Inc., working on equipment for the railroad industry and large material handling. Michael and his wife, Emily, have three children, Joselyn, Henrik, and Hoaken.  In his free time, he enjoys riding motorcycles, hunting, and spending time with friends and family.

Nelson Gould

Regional Technical Support Manager

Nelson came to Cemen Tech in 2020 with a technical support and repair background. He has a degree from Ohio technical college as a master technician. Nelson has 35 years experience in the field ranging from hydraulics to electrical which allows him to better understand and assist our customers with their volumetric mixers. Outside of work he enjoys cooking watching sports and rebuilding older vehicles.

Michael Robuck 

Service Technician

Michael Robuck joined Cemen Tech in December 2020 as a service technician, bringing with him a blended background in service, parts, electronics, and mechanical experience. He holds a degree in electronics technology along with prior ASE certifications. In Michael’s free time, he enjoys motorcycle riding, attending car shows with his hot rod, and sprint car racing.

Zack Cahill

Quality & EHS Manager

Zack joined Cemen Tech in 2019 with a process and program management background. He gained his Lean Six Sigma Green Belt certification through the Department of Defense Naval Air Systems Command while service in the United States Marine Corps. His experience in quality control, program management, and process improvement allows him to develop and sustain quality initiatives and systems. Outside of work, Zack enjoys traveling with his family and reading.